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Medicare: CAHPS Quick Reference Guide

The document offers guidance to providers to help improve Medicare & Medicaid WellCare CAHPS scores and to improve member satisfaction.

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Last Updated On: 4/21/2021
On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342. ×