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Mayroon Ka Bang Tanong, Komento, o Suhestyon?

If so, we want to hear from you!

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Submit a Question Online

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Chat with a Member Services Agent

members

Member Services

Current Members:

Wellcare Medicare Plans: 1-833-444-9088 (TTY 711)

Wellcare Medicare Duals Special Needs Plans: 1-833-444-9089 (TTY 711)

Wellcare Prescription Drug Plans (PDP): 1-888-550-5252 (TTY 711)

Monday–Friday, 8 a.m. to 8 p.m.

Prospective Members:

Wellcare Medicare Plans: 1-844-917-0175 (TTY 711)

Wellcare Prescription Drug Plans: 1-866-859-9084 (TTY 711)

Monday–Friday, 8 a.m. to 8 p.m.

View Wellcare by Allwell Medicare Advantage plan contact Information.

Nurses

Nurse Advice Line:

1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week

Providers

Provider Services

Wellcare Medicare Plans: 1-855-538-0454 (TTY 711)

Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711)

Brokers

Broker Services

Broker Support Call Center:

1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal:

Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

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Letter

Mga Mailing Address

Pangkalahatang Mailing Address

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Mayroon Ka Bang Tanong, Komento, o Suhestyon?

If so, we want to hear from you.

Mga Numero ng Telepono


Medicare Plan Members

Nurse Advice Line
1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week

Wellcare Medicare Plans
Current Members1-833-444-9088 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Wellcare Medicare Duals Special Needs Plans
Current Members1-833-444-9089 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Prescription Drug Plan (PDP) Members

Wellcare Classic, Value Script and Medicare Rx Value Plus
Current Member
s: 1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Prospective Members1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Mga Tagapagbigay

Medicare Providers
1-855-538-0454

Medicare PDP Providers
1-888-550-5252

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Mga Mailing Address

General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Mangyaring ipagbigay-alam ang mga legal na usapin sa Plano sa:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Pakipadala ang mga kahilingan sa lien at subrogation sa Plano sa:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Brokers

For broker support, contact the Broker Support Call Center
at: 866-822-1339
Monday - Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

Bumalik sa itaas

Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Kumuha ng Mga Direksyon
Y0020_WCM_134133E_M Last Updated On: 10/1/2023
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

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