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We’re here to help you!

It is our commitment to make sure you get the care you need, the answers you deserve, and the resources to make it happen.

Member Newsletter

As a member, you receive a quarterly newsletter in the mail with informational articles about your plan coverage and benefits. You can also find digital versions of the newsletter online.

Go to Newsletters

Wellcare Video Library

Visit our video library to watch helpful videos about your benefits, how to use your coverage, and more.



Go to Video Library

Krames Health Library

Krames Online is the most up-to-date patient education resource. With access to more than 4,000 topics relating to health and medication, Krames Online allows you and your family the ability to find answers 24/7 to most questions, both big and small.

Go to Krames Health Library

Health & Wellness Center

Our Health and Wellness center offers interactive tools to help you manage conditions, learn about your benefits and much more.

Go to Health & Wellness Center

New Member Guide

New to Wellcare? Check out our New Member Guide to find information about what you can expect after enrolling, your plan materials, what to do after your plan’s start date, FAQs, and more. 

Go to New Member Guide

Member Documents

We want to make sure you understand your plan documents and when to use each one, so you can make smart healthcare decisions.

Learn More about your Member Documents

Mag-ulat ng Panloloko at Pang-aabuso

If you think you spot signs of fraud on your Explanation of Benefits (for example, provider names you don’t recognize, or services billed that you did not receive), please submit a fraud report using our form.

Submit a Fraud Report

 



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Y0020_WCM_178064E_M Last Updated On: 11/10/2025
Due to the current government shutdown, we want to let you know that updates to your Medicare account may take longer than usual. Learn more about how this may affect your services. ×