Wellcare is always looking for ways to better serve providers. Your feedback is critical to helping us do that.
That’s why we encourage you to complete our annual provider satisfaction survey, which is set to launch early this summer.
This survey serves as the foundation for key improvement initiatives that we undertake each year, and your feedback is critical to making sure we address the issues that are important to you.
The survey will be distributed to a random selection of our network provider. If you receive this survey, please complete it. Surveys help us identify best practices, implement new ideas, processes and programs, and improve the provider experience.
We look forward to learning about how we can continue to improve your experience in doing business with us. Please contact your Provider Engagement Account Manager with any questions.
Questions?
Wellcare has a wealth of resources available to help answer your questions and address your concerns:
- Provider Services: Call 1-855-538-0454
- Secure Provider Portal: Visit Provider.Wellcare.com to check member eligibility, submit claims and more.
- Provider Engagement: Use the Find Your Account Manager tool to find the Provider Engagement Account Manager (PEAM) supporting your specialty and region.
- Provider News: Bookmark Wellcare Provider Bulletins and Sunshine Health Provider News to keep up with the latest updates.
- Provider Newsflash: Subscribe to our e-newsletter to get regular updates.
- Provider Resources: Visit Wellcare.com/flprovider to find provider manuals, important forms, scheduling standards and other resources.
