Help Center
Using Our Website
Watch the video for helpful tips on how to use Wellcare’s website.
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Most Common Medicare Questions
- What is a Medicare Advantage HMO plan?
- What is a Medicare Advantage HMO POS plan?
- What is a network?
- Where can I get information about basic Medicare terms?
- Should I still keep my red, white and blue Medicare card?
- If I do not like my Wellcare plan, can I go back to original Medicare?
- I would like to get my medications (drugs) sent directly to my home. How to I sign-up to receive my prescription drugs and order refills through mail service delivery?
- How do I get permission to receive services?
- Will I have the same coverage as I do with Original Medicare?
- Can I receive emergency care?
Most Common PDP Questions
- How can I enroll in Wellcare?
- Are my prescriptions covered by Wellcare?
- How can I access a temporary PDP Member ID card?
- When can I enroll or make a plan change into a prescription drug plan?
- How can I compare Wellcare Comparing PDP Plans?
- What is a Formulary?
- What Pharmacies can I use?
- How can I submit a coverage determination if my medication requires a Prior Authorization (PA), Quantity Limit (QL), or Step Therapy (ST)?
- What if I am on a limited income or cannot afford my prescription drugs?
- How can I pay my premium?
