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Get help with your secure member portal, using your Wellcare Spendables® card, and more.

Need tech help? You’re not alone!

We know that learning new technology can be tough. Maybe you have a smartphone that’s hard to use, or you have trouble remembering passwords and using your member portal online.

Don’t worry—you’re not alone. In fact, studies have shown that about 73% of adults aged 65 and older say they need help using new devices. That’s why we partnered with Cyber-Seniors, a non-profit organization that offers free technical support and training for older adults.

We’re excited to offer live help sessions designed to help you build your digital skills and feel more confident using your health plan benefits and online tools. There are classes on setting up your secure member portal, using your Wellcare Spendables® card, and more. 

Sessions are available every weekday, so there are plenty of opportunities to join when it works best for you.

Click below to view the full schedule and sign up for a live help session today!
Sign Up

Session Topics:

  • Using tools in the secure member portal, like the Estimate Drug Cost tool and the Find A Provider tool
  • Shopping online with Wellcare Spendables® and how to view your OTC catalog
  • Getting started with telehealth and video conferencing
  • Navigating your plan website resources
  • Tech basics, like using QR codes, downloading apps, and connecting to Wi-Fi
  • At iba pa

These live help sessions are made specifically for our members and are tailored to the needs of older adults. Plus, they’re available to you at no extra cost!

Questions?

Check out Cyber-Seniors for more information!

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Y0020_WCM_178064E_M Last Updated On: 10/1/2025