April 28, 2025
Guidance for providers to ensure uninterrupted patient care
Effective Monday, April 28, 2025, at 7 p.m. through Wednesday, April 30, 2025, at 6:59 p.m., employees of the Los Angeles County Department of Health Services (LADHS) are planning to strike. This action may impact Wellcare members who are currently receiving inpatient care at the LA County hospitals listed below.
We have been directed by the LADHS to inform you of the necessary actions you must take to ensure the continued safety and uninterrupted patient care of our Wellcare members.
If you have Wellcare members currently admitted for inpatient services at an LA County hospital, you must contact the LADHS immediately at the contact information below to determine if the transition of affected patients is required and, if medically appropriate, to transition such patients promptly to one of the following based on their individual health care needs:
- Another hospital system
- Skilled nursing facility
- Lower level of care, as medically appropriate
- Discharge home, as medically appropriate
This process of transitioning to another facility or lower level of care, if medically appropriate, is essential to ensure uninterrupted patient care during the strike, as well as to maintain the highest standard of health outcomes and safety for our Wellcare members.
We sincerely apologize for the inconvenience of this situation and deeply value your commitment to prioritizing patient care for every Wellcare member.
Your partnership is particularly crucial during this time of sensitivity and urgency.
If you have any questions about the upcoming strike or guidance on transitioning patients to other facilities, please contact the LADHS directly at the contact information provided below.
For other inquiries, please reach out to Mickia Neal at Zommickia.C.Neal@healthnet.com.
Thank you for your attention to this urgent matter and your continued dedication to supporting our Wellcare members. For additional information refer to https://dhs.lacounty.gov/union-strike-update/.
Los Angeles County Department of Health Services (LADHS) contact information
| Hospital | Contact person | Contact information |
|---|---|---|
|
Harbor UCLA Medical Center |
Suzette Shields, CSW Supervisor |
Cell: 310-617-4120 (preferred) Email: sshields@dhs.lacounty.gov |
|
LA General Medical Center |
Jose Hernandez, CSW Supervisor |
Direct: 323-409-3752 |
|
Olive View – UCLA Medical Center |
Evelyn Perales-Solis, CSW Supervisor |
Direct: 747-210-4248 |
|
Rancho Los Amigos National Rehabilitation Center |
Katherine Lopez-Avitia, Clinical Social Work Supervisor |
Direct number: 562-385-7655 Main office: 562-385-6227 Email: kavitia@dhs.lacounty.gov |
