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Electronic Claims

Wellcare has chosen Availity Essentials as its new, secure provider portal. Providers can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access payer resources, via Availity Essentials.

  • Our current secure portal is still available for other functions that providers use today. For providers new to Availity Essentials, getting their Essentials account is the first step toward working on Availity.
  • The provider organization's designated Availity administrator is the person responsible for registering their practice in Essentials, managing user accounts, and should have legal authority to sign agreements for their organization.
    • Administrators can register on the Availity Essentials webpage.
      • Providers needing additional assistance with registration can call Availity Client Services at 1-800-AVAILITY (282-4548), Monday through Friday, 8 a.m. – 8 p.m. ET.
  • For general questions, providers can reach out to their Provider Engagement Account Manager.

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Last Updated On: 5/2/2025

Wellcare will be performing maintenance on Saturday, May 17, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

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